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Warranty Information

We take pride in our high-quality product. If something goes wrong, we want to help!

Warranty Information

Product Warranty

We take pride in producing a high quality, reliable product. That's why Vacmaster Wet/Dry Vacs carry a limited warranty on the power head, tank, and attachments against defects in material or workmanship from date of purchase. The length of the limited warranty varies according to the specific tool and usage. See below for details.

RETURNING PRODUCT FOR WARRANTY

  • Dated proof of purchase or receipt is required for warranty service.
  • Contact Customer Service at (855) 645-4115 or [email protected] to initiate the warranty process.
  • Shipping and processing fees may apply.

NOT COVERED BY WARRANTY

  • Any part that has become inoperative due to misuse, negligence, direct/indirect abuse, accidents, improper maintenance, repairs or alterations;
  • Consumables such as cartridge filters, cloth filters, dust collection bags, foam filter sleeves, and cloth filters;
  • Normal wear and tear of parts and attachments, such as hose, nozzles, or casters;
  • Normal deterioration of the exterior finish due to use or exposure;
  • Any product where serial number/data label is tampered with or removed;
  • Any product purchased from an unauthorized retailer.

This warranty gives you specific legal rights, and you may have other rights which vary from state to state.

Product Under Normal Household Use Under Commercial, Industrial, or Rental Use 90 Days
Vacmaster Wet/Dry Vacs
Factory Limited Warranty 2 Years 90 Days
Vacmaster Professional Wet/Dry Vacs
Factory Limited Warranty 3 Years 90 Days
Vacmaster Professional Wet/Dry Vacs - The Beast Series
Factory Limited Warranty 5 Years 90 Days
Cleva Industrial Wet/Dry Vacs
Factory Limited Warranty 1 Year 1 Year
Cleva Ash Vacuums
Factory Limited Warranty 2 Years 90 Days
Armor All Wet/Dry Vacs (except AA12V1 & AA12V1 0902
Factory Limited Warranty 2 Years 90 Days
Armor All Wet/Dry Vacs AA12V1 & AA12V1 0902
Factory Limited Warranty 1 Year N/A

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